Building an Effective Talent Acquisition Function

Building an Effective Talent Acquisition Function

A framework for getting it right

Horst Schulze was the founding president and COO of Ritz-Carlton and currently serves as the CEO of Capella Hotel Group.  He revolutionized the hotel industry, creating one of the most recognizable international brands, forever changing the definition of great customer service.  In doing so, he created an environment where patrons willingly paid 2-3x more for a hotel room because the experience was so superior. His definition of great customer service is straight forward and simple at the core.  According to Schulze ...

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The Price of Hiring Great Talent

The Price of Hiring Great Talent

The Best Things Are Not Free

Many of us in the recruiting industry are confused. We hear from every employer and hiring manager, they have a strong need to hire best talent. We have a new hire attrition problem. It is taking us too long to get our open jobs filled. The quality of our new hires are questionable. The list goes on. However, when contemplating solutions to the stated problem there appears to be a heavy focus on the cost to fix it without adequately considering the positive financial and performance impact which could be realized by the business if the problem were to go away.  It is the equivalent of choosing whether or not to change the oil in your car based upon the cost of oil rather than on the long-term life of the engine and vehicle. They forget that it is the cost of doing business.   

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What'chu talkin' 'bout?

What'chu talkin' 'bout?

Cost-per-Hire or Impact

Are you consistently taking into consideration how decisions you are making impact the financial performance of the operation?  Are you speaking with your constituents about how your department can help drive the business forward?  Have you designed application systems and process which begin to treat candidate like employees far too early in the recruit process or that limit accessibility?  

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